MAA Bulverde

I don’t even know where to start, everyone is getting their garages broken into and hundreds if not thousands of dollars of tools stolen, cars broken into, and the staff seems to be doing nothing about it as the gates are open literally 24/7, they’ve never worked since I moved in. They have a security guy driving around but apparently he forgets his glasses at home because he hasn’t caught anyone. I don’t feel comfortable leaving anything of slight value in my truck or whatever anymore, not only because of my break in, but because of the other ones I’ve seen / heard about, and because my sisters neighbor got their basically brand new Audi broken into INSIDE their garage. We’ve been told several times “oh the gates will be fixed next week”, however when the time comes around they’re still wide open for all the thieves to come and take whatever they want :D There’s been bird poop all over the staircase and railings up to my 3rd floor apartment for months, and when I ask when they’ll clean it up (mind you they said it would be cleaned months ago), they say “we can’t because the birds are endangered”…. The birds are long gone, just their poop remains. I’ve put in several maintenance requests to get the same issues fixed multiple times, to which they’ve told me “there are no issues” and one time they even said they fixed the issue but when I got home, the issue was still there (refrigerator sounds like a typewriter and a squeaky 1987 Nissan Sentra belt) This is probably a me issue, but I find the touchscreen deadbolts very annoying, especially in the cold, as half the time I’m entering my code it seems to touch a number up or down from where I press. I don’t understand why they can’t be physical buttons. Parking is a huge issue for anyone besides the building 9 residents who basically get their own parking lot. I know it’s not completely their fault, but the dumpster is a huge eye sore for half of the week when it quickly gets filled and the gate is wide open for everyone to see piles of trash scattered everywhere. They obviously freshen up the apartments in between tenants, however it’s a very sloppy job. In my apartment atleast, Every single outlet cover is installed at an angle noticeablely wrong from across the room, there’s paint splatter all over the floor from repainting before move in, rust on my shower ceiling, and poor seals on the patio door that cause the knob not to latch properly which could be a safety issue for anyone who has kids. Side note that’s not an issue but rather a gripe ; there’s a pool table in the lobby that would be fun to use on late nights with some friends, however it’s only available when the office is open, so basically if you work a 9-5 there’s no pool table for you to enjoy D: ( I know, huge bummer / deal breaker) The units come with washer and dryer included which is a nice touch, the washer is a top loader and the dryer seems to collect allooooottt more lint than my old Samsung dryer (I don’t know if that’s a good or bad thing so take that as you will) Having mentioned everything above, they’re not the worst apartments in the world, I don’t mind living here, but I will not be renewing my lease again. some big redeeming qualities are the gym is nice, AT&T fiber kicks butt, the cabinets and cupboards in the kitchen are modern, and it is pretty quiet around the complex, but in my option it’s not worth $1400+ a month for a 3rd floor 1 bed 1 bath that’s slightly outdated compared to anything else around this price point, especially considering the lack of security.

This place was pretty good until recently. There is absolutely zero parking to the point where it is stressful and makes you not want to leave your apartment in fear of losing your spot. They are not allowing any parking along curbs and are threatening to tow if you do. This could easily be fixed by having at least one designated parking spot for each apartment. But instead they are asking you to pay extra for a parking garage or covered spot rather than providing a spot for their paying customers. There are a bunch of commercial vehicles that are taking up spots that can be charged for parking rather than people who literally only have one car. If you are not home before 7-8pm you are most likely going to have to park more than 200-300 yards away from your apartment, or park outside of the complex by the office (which is also asinine). I have been by the office multiple times and I know it’s not the office workers fault, but there is absolutely nothing being done about it yet. It has ruined my time here and made me believe that this place is turning into a money scheme. I will hopefully be back with a good update after this review… but I doubt it. Not going to renew here and suggest you stay away if this stuff annoys you. Ight San anto, keep it real. ✌️ Edit: same day I wrote this review, I came home at 7:35PM after a very long day and found no parking, but found that they had placed pallets of grass in parking spots. You just can’t teach this type of stuff man. I have to give it to them…

Car was stolen from right outside of our complex. When time can for renewal we were price gouged when identical apartments are being advertised and rented out well below our current rent value. Not only was my car stolen but our safety and well being. Finding parking after 5pm is unbearable and their solution is to sell you a parking space or garage. AVOID AT ALL COSTS

STAY AWAY FROM THIS PLACE !!!!!!!!!!! Had to break our lease within a month due to ROACH problem in unit 1102 that management did not care to do anything about it besides dancing around the problem. Moved in on Sept 11,2023 moved out on October 7, 2023 but had to keep paying the rent until November 27 due to the 60 days notice, we told the management that we don't need it can we turn in the keys earlier and be done with it? They said NO you will be charged an extra fee for dropping the keys early on top of us, paying them rent for 3 months around $6,000 and early termination fee $3,000, so we lost close to $9,000 for living there for 3 weeks, PLEASE STAY AWAY FROM THIS PLACE 1. The day I walked in, the unit was not clean. It had dog hair all over the floor. When I brought it to their attention, the property manager mopped it herself. My family was coming in later that week, so I was rushing to get the apartment set up before they landed in San Antonio, TX we all moved from Canada and this place made our experience the worst. EVERYTIME we saw a Roach we quickly notified the front office to do something about it but they would say oh your in South Texas it's normal here I didn't know I moved to a third world country for this to be normal both of kids couldn't sleep from the fear, because my daughter spotted 2-3 Roaches crawling on the sealing and 2 of them coming out of the sink drain. The management at this place is a joke. They even charged me for the ceiling fire alarm missing that was never there to begin with. We would find Roaches in the garage all the time , our washing machines weren't working properly they would leave residue on our clothes and the dryer was plugged with dog hair, when I complained about that all they did was unplug the dryer vent but nothing was fixed with the washing machine so we had to do our laundry from outside. After frustration, when we decided to end this drama and set up meeting with management, they stopped responding to emails, so I walked into the office. They did not help nor care, and told me that Amy is the only one who can help with this issue but she will be back next week, when I did meet with her she was no help , she said this is normal in south Texas and living on the first floor, she did not care or help all she offered was that I can make 2 payments of the termination fee, I lost my money but if I can even help avoid this drama that will be a win for me,